Office Administration Program

WHAT YOU WILL LEARN
- Learn how to create a great first impression and an office environment that shouts success
- Advanced communication skills to control every aspect of the customer experience
- Resources available and systems for efficient record keeping and system back up
- Where to obtain and utilise available marketing resources and marketing standards
- Handling complaints and creating satisfied customers
- How to better support your business owner in the areas of weekly returns, franchise returns, banking and accounts, taxation, payroll and staff leave
- Develop skills for personal time management and efficiency