We know what our clients want – HOW? – Because we asked them.
At Harcourts we are consultative. We consult with our clients and ask them what do they need and how can we help. We surveyed our sellers and asked them “What are the 5 most important things we can do for you?” What is it that you want?
The five most mentioned requests were:
• A written marketing plan that we can follow.
• Feedback as soon as possible after you have taken someone through our house.
• A regular report on how everything is going.
• Regular face to face meeting to discuss your report and how things are going.
• All offers presented in writing.
Harcourts, Australia’s fastest growing real estate franchise first entered the Tasmania market in 2004 and in the short period of time since then has gone on to become Tasmania’s largest real estate group with a market share in excess of 25% across the state.
In 2011 Harcourts Tasmania introduced the loyalty card as a way of giving something back to their loyal clients as they recognise the value of nurturing and growing existing client relations and promoting loyalty. They also know how important it is that clients are being looked after efficiently, professionally, and with their best interest at heart.
Harcourts Tasmania has partnered with a variety of businesses across the state who are prepared to offer savings on the goods and/or services they offer. Simply present your Harcourts Loyalty Card at any of the participating businesses when making a purchase. The savings are valid to the card holder as outlined in the associated terms and conditions and the card is not transferable or redeemable for cash.
To ensure you are kept informed of any updates in relation to new business partners joining the Harcourts Loyalty Card and any special discount offerings, be sure to sign up to the Newsletter Updates or visit this site regularly.